Payments and invoices
Key info you need to know
8 articles
- With which payment methods can I pay?
- I paid but didn't get my credits. What now?What to check when money left your account but no credits showed up.
- My account is blocked because of an unpaid payment. How do I fix it?Why your account can be blocked after a failed payment and how to get playing again.
- Why was I charged unexpectedly, and how can I resolve payment issues?
- Why is my credit card needed?
- How can I change my payment method?
- When do I get a refund?An overview of when you get credits or money back, and when you don't.
- How to download an invoice for your FC Urban membershipDownload invoices and view your billing history yourself through the FC Urban billing portal.