Yes. Life gets busy sometimes and you may need a break from your games. Here's exactly how pausing works.
How to pause
Go to Profile
Tap Settings and open My Membership
Tap Pause membership
Choose 2 weeks or 4 weeks and confirm
All 4-week plans can be paused. Yearly plans can't be paused.
The simple way to think about it
Think of your plan credits like a monthly pass, not money in a wallet. While you're paused you're not paying, so your plan credit balance sits at 0. When you come back, you get a brand-new full batch for the cycle. Nobody loses out by pausing.
Pausing takes effect immediately
Once you pause, the change happens right away. You won't be charged for the pause period. Any games you already booked are cancelled, so check your upcoming bookings before you pause.
Tip: if you still have games booked, play those first and pause just before your next renewal date. That way you use this cycle's credits before your break starts.
You can't play while paused
A paused membership has no active plan, so you can't book or join games until you resume.
How long can I pause?
You can pause for 2 weeks or 4 weeks, up to 2 times per year.
Can I extend my pause?
No. Pauses are fixed at 2 or 4 weeks and can't be extended. If you need a longer break, cancel your membership. You can rejoin anytime when you're ready to play again.
What happens to your credits
During the pause: your plan credit balance goes to 0.
Pay-per-game credits you bought: these stay on your account while you're paused.
When you resume: you get a fresh, full batch of your plan's credits (for example, 40 on Lite). Always the full plan amount, not the leftover from before.
After that: billing continues as normal, with a full batch every cycle.
Want to come back sooner?
You can resume anytime in the app. Go to Profile > Settings > My Membership and tap Resume. Your plan reactivates straight away.
Need help? Reach us at [email protected] or via the Support chat in the app (Profile > Settings > Support).