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How do I change the email address of my account?

Changing the email linked to your FC Urban account.

You can't change your email address in the app yourself yet, but we can do it for you.

How to request the change

Send us a message in the Support chat (Profile > Settings > Support) Include:

  • Your name

  • Your current email address

  • The new email address you want to use

We'll update it and let you know when it's done. Your membership, credits, bookings and stats all stay the same.

Good to know

  • After the change, log in with your new email address.

  • Receipts and invoices are sent to the new address from then on.

  • If you no longer have access to your old email, tell us in the chat and we'll help you verify the account another way.

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