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What happens to my credits when I cancel my membership?

Updated over a week ago

New - December 2025

When you cancel your FC Urban membership:

Immediate effects:

  • Your membership continues until the end of your current billing period

  • You can continue using your credits until your membership ends

  • You can still book games and access all member benefits

At the end of your membership period:

  • All unused subscription credits are removed from your account

  • Any purchased pay per game credits remain valid throughout your subscription

  • You lose access to member benefits and bonus games

Before you cancel:

  • Check your credit balance in "My Games"

  • Book any upcoming games you want to play

  • You will lose all stats when you cancel

  • Consider pausing your membership instead if you're taking a temporary break

Important: Credits cannot be refunded or transferred to another account. We recommend using all your credits before your membership ends.

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